Chapter 1: Health Plan Industry Trends

• Health Plan Enrollment Trends
• Mergers and Acquisitions
• Federal and State Employee Health Benefits Programs
• Costs, Premiums and Profitability
• Marketing Strategies
• Strategies and Challenges for the Individual Market
• Executive Compensation Trends

Chapter 2: Health Plan Company News and Events

• Health Plan Market Share
• Impact of Economy on Health Plans
• MCO Organizational Structure and Leadership

Chapter 3: Health Plan Financial Performance

• Quarterly Results
• Stock Market Performance

Chapter 4: Health Reform Initiatives

• Federal Reform Initiatives and Legislation
• SCHIP
• State Reform Initiatives
• Coverage Expansions
• Industry Perspectives

Chapter 5: Blue Cross Blue Shield Plan Trends and Data

• History
• Enrollment Data

Chapter 6: Benefit Design and Consumer-Directed Health Trends

• Health Plan Benefit Design Trends
• Specialty Benefit Design
• Product Launches and Coverage Expansions
• Employer Strategies
• Consumer-Directed Health Trends and Challenges

Chapter 7: Provider Contracting

• Network Administration, Reimbursement and Contracting Issues
• Retail Clinics
• Overseas Medical Tourism
• Never-Events
• Quality Initiatives

Chapter 8: Health Plan Tools and Technology

• Personal Health Records and Data Innovations
• Online Tools
• Medical Technology Initiatives
• Information Technology for Health Plans

Chapter 9: Health Promotion and Disease Management Strategies and Challenges

• Health Management and Utilization
• Strategies for Specific Health Concerns
• Medical-Home Models
• Wellness Programs

Chapter 10: Pharmacy Benefit Management News and Strategies

• Pharmacy Benefit Strategies
• Pharmacy Costs and Trends
• e-Prescribing Initiatives
• Specialty Pharmacy Trends

Chapter 11: Medicare Advantage and Part D Business Strategies

• MA Participation and Enrollment
• Government Initiatives, Regulation and Funding
• MA Marketing Issues
• Medicare Part D Prescription Drug Benefit
• Product Development
• Medicare Advantage Regional Data

Chapter 12: States and Managed Medicaid Markets

• Managed Medicaid Trends and Challenges
• Medicaid Cost and Funding
• Medicaid State Developments
• Managed Medicaid Enrollment Data

Chapter 13: Legal Issues

• Health Plan Liability and Legal Action
• Antitrust and Fraud and Abuse Issues
• Data Protection and Security
• Provider Conflicts
• Ingenix Legal Battle
• Mental Health Parity
• Rescission Developments

Chapter 14: Health Plan Resources and Directories

• Federal and Regional Medicare Regulators
• Health Plan Trade Associations
• Health Plan Accrediting Bodies
• State Health Plan Associations
• State Insurance Commissioners
• State Medicaid Directors
• State Medicaid Pharmacy Directors