Bruce Merlin Fried and Henry J. Aaron speak at Dec. 9 audioconference, Health Reform Under President Obama: Likely Priorities and Time Frames for 8 Possible Initiatives


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Visit AISEducation.com for more news and strategic information for today's business leaders
 
AIS One-on-One logo A series of one-day management seminars for health care business and financial leaders.

Part D Execution Risks

Effective Strategies to Reduce Costly Mistakes in PDE Reconciliation, CMS Audits, and Appeals & Grievances


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May 1, 2007
Washington, DC
Pub Code: W027DC
Order Now AIS Customer* ($895)
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Regular Price ($995)

May 17, 2007
Chicago
Pub Code: W027CH
Order Now AIS Customer* ($895)
Order Now

Regular Price ($995)

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*Current AIS customers are eligible for the discounted price.

Speakers
Seminar Agenda
Registration Details
Designed For
Seminar Workbook and Companion CD
About AIS One-on-One

 
Print an order form:
If you do not wish to place your order online, click here to download a printable order form (PDF file), then submit your order via fax or mail, as directed on the form.

 


Get Practical Part D Strategies that Can Save Your Organization Millions of Dollars!

Register today and learn how to …

  • Avoid having to write the government a check for tens of millions of dollars because of Prescription Drug Event (PDE) claims reconciliations.
  • Identify your weaknesses in handling coverage determinations and complaints.
  • Make sure you aren’t blindsided by CMS’s upcoming Part D audits. Learn the immediate steps you need to take when an audit notice lands on your desk.
  • Learn the difference between an appeal and a grievance and avoid potential civil and criminal penalties for failing to adhere to CMS time frames.

Part D plans are now well into year two of the Medicare drug benefit and having mixed success. Many are dealing with operational and administrative pitfalls that could result in multi-million dollar reconciliation payments to CMS, serious compliance problems and grave difficulties in retaining members.

Join John Gorman, Maureen Miller and Jane Scott — three experts from the industry-leading Gorman Health Group — for a one-day management seminar that will help you identify, assess and mitigate risks in three of Part D’s costliest problem areas:

(1) Limit the Major Potential Downside of PDE Reconciliations. Failure to handle and reconcile Prescription Drug Event (PDE) data correctly could deal a huge financial blow to your health plan. It has been estimated that as many as 75% of all health plans will owe money to CMS — in amounts that could climb above $10 million for mid-sized plans with 40,000 to 50,000 members. Learn what steps you can take to reduce this potentially enormous liability you could be facing.

(2) Learn Effective Strategies for Upcoming CMS Audits. Face your upcoming CMS audit with confidence, knowing what to expect and how to respond. What steps should you take to prepare for CMS auditors ... and how should you respond if you are labeled as an outlier? Learn how to shape this audit process to reduce your compliance risk.

(3) Navigate the Dangerous Compliance Minefield of Part D Appeals and Grievances. Handling Part D complaints is complex and often conflicts with how coverage disputes and complaints are handled in commercial settings. Learn how to structure effective processes ... and avoid potential civil and criminal penalties for failure to adhere to specific time frames for appeals and grievances.

Our classroom-style seminar setting will deliver the answers to your most troubling (and potentially expensive!) Part D questions. And you’ll head home with valuable practical tools that will be of tremendous value to your entire team.

About AIS One-on-One
AIS One-on-One is a new series of management seminars designed to facilitate valuable face-to-face interaction and information-sharing among the health care industry’s top advisers and a select group of managers from health plans, hospitals and health systems, and pharmaceutical companies.

“The small forum at AIS One-on One was great because we could ask questions and have some dialogue. I was very engaged and never distracted … and took 25 pages of notes. Seriously. It was fantastic.” - Kathryn Levine, BCN Advantage, Southfield MI

“I like one-day seminars where you can get in, get the information you need and get out. I also liked the smaller size of the group. It enables more interaction between attendees and affords the opportunity for questions from a bigger percentage of the group.” - Kelly Johnson, Health Management Associates, Lansing MI

 

Speakers

Don't miss this opportunity to work one-on-one with the nation's top experts on money-saving Part D strategies!

Photo of John Gorman

John Gorman, President and CEO of Gorman Health Group, LLC, specializes in project management, strategic planning, and business development for the health care industry, with a special emphasis on federal programs and regulation. John has rich and varied experiences in Washington politics, federal oversight, and the health care industry, which he brings to GHG as its founder and leader. He served as press secretary and staff director for U.S. Representative John Conyers, Jr. (D-MI), then-Chairman of the Government Operations Committee. He also has served as Assistant to the Director of HCFA's Office of Managed Care under both Bruce Fried and Rodney Armstead, MD, where he provided day-to-day management and staff and external liaison for the Medicare and Medicaid managed care programs. John left HCFA in July 1996 to found Managed Care Compliance Solutions, the predecessor firm to GHG.

Photo of Maureen Miller

Maureen Miller, a GHG Senior Consultant, is an experienced consultant who brings to GHG and its clients 20 years of experience at CMS. Her broad experience within CMS covered all facets of policy development, legislative reform and regulatory affairs pertaining to Medicare managed care. As Senior Policy Analyst for CMS's Medicare managed care program, Ms. Miller played an integral role in developing the regulations and guidance for the Medicare Advantage program. Her contributions covered many operational areas, such as authoring regulations and guidance on the beneficiary appeals and grievance processes. During her CMS career, she was instrumental in the development of several policy initiatives and national operational standards.

Photo of Jane Scott

Jane Scott, a GHG Senior Consultant, is a seasoned health care executive with extensive experience in the Medicare managed care industry. As Director of Medicare Program Management for Government Programs for HealthNet of Arizona, she had overall responsibility for their government programs, including Medicare Advantage HMO, PPO and supplemental products. Her experience includes utilization and medical management, claims operations, provider/associate education, and Medicare marketing and sales.

 

About Gorman Health Group
Gorman Health Group, LLC (GHG) is recognized by Lehman Brothers as “the nation’s leading consulting firm in Medicare Managed Care.” The firm fields a team of senior managed care professionals and former health care regulators. It has been providing strategic, operational, financial, and clinical services to the health care industry since 1996.

 

Seminar Agenda

8:00-8:30 Registration & Breakfast

8:30-9:00 Part D Outlook and Execution Risks for Year Two

  • The Part D enrollment picture and what it means
  • The competitive landscape and how it will change
  • The outlook for employer group retiree markets
  • Major threats for year 2: Execution risks to prepare for

9:00-10:30 PDE Reconciliation: How to Avoid Cutting CMS a Multi-Million Dollar Check

Failure to correctly handle prescription drug event (PDE) data can cost your plan millions of dollars in settlements from CMS. PDE records are rejected for many reasons including:

  • Incorrect enrollment information
  • Incorrect medical coding

Despite the potential financial blow PDPs and MA-PDs face, many have not been able to properly analyze complicated PDE data and conduct the required member-by-member and claim-by-claim reconciliation. They are struggling with data submission, rejected records and internal data tracking. The sheer volume of work it takes to reconcile the data has also proven to be a massive hurdle.

Learn the best practices for PDE data analysis, error resolution and database development to avoid hefty reconciliation payments. Avoid repaying CMS by making sure that your original PDE data, gathered from beneficiaries and providers, is accurate and "clean."

10:30-10:45 Refreshment Break

10:45-12:15 A CMS Audit Notice Just Arrived. What Is Next?

CMS is sending out audit notices to Part D plans despite the fact that the agency has not yet revealed all requirements for plans to review and what penalties will be assessed if plans are not complying. With all this uncertainty:

  • What does your first move need to be?
  • How can you be prepared if you don't know what to prepare for?
  • What data should you be gathering and who should be part of the process?

With the agency's compliance grace period now officially over, CMS is likely to:

  • Scrutinize plans for how well they are adhering to literally hundreds of CMS-specified operational elements related to part D, and;
  • Review thousands of plan-specific sample files.

In this session, you will learn how to identify specific compliance risks — and best practices for monitoring and auditing — before CMS or their contractors come knocking.

12:15-1:15 Lunch & Networking

Hear the insightful views of John Gorman on dynamic changes taking place in Washington, DC, and the impact they are likely to have on Part D and Medicare Advantage.

1:30-3:00 Appeals, Grievances and Formulary Exceptions: Strategies for Minimizing Compliance Risks

Appeals, grievances and formulary exceptions are some of the most expensive compliance minefields for Part D plans. Plans can not only face financial penalties, but can also experience serious member retention problems as disgruntled beneficiaries abandon them to move to
other plans. You will learn:

  • The difference between an appeal and a grievance
  • How to identify your weaknesses in handling coverage determinations
  • The benefits of having a good "work flow" and what it reveals
  • Lessons from real-life case studies in long-term care, pharmacy and other industries, so you can see what is working and what is not.

3:00-3:15 Refreshment Break

3:15-4:15 Wrap Up: Lessons Learned and Tools to Take Back to the Office

Key takeaway points and review of the valuable, practical tools you can take back to your office — guaranteed to help you implement successful strategies to deal with the execution risks discussed throughout the day.

 

Registration Details

Register above (or call 800-521-4323 to register).

Choose the most convenient location for you and your management team:

  • Washington, DC, May 1, 2007
    Ronald Reagan Building and International Trade Center
    1300 Pennsylvania Ave., NW, Washington, DC 20004
    (202) 312-1310

  • Chicago, May 17, 2007
    The University of Chicago Gleacher Center
    450 North City Front Plaza Drive, Chicago IL 60611
    (312) 464-8787

You will receive a confirmation of your registration, including a detailed schedule, by e-mail from AISconferences@aispub.com, as well as by regular mail.

IMPORTANT NOTE: If you are registering within two weeks of the conference, please make sure we have your e-mail address and make sure that the AISconferences@aispub.com e-mail address will be accepted by your e-mail program.

Cancellations and Substitutions: If you are unable to attend, you are welcome to send a substitute. A $100 cancellation fee will be charged after the following cut-off dates: April 15 (Washington, DC); May 1 (Chicago), provided we receive a written cancellation before the conference. Registrants who do not cancel and who do not attend are liable for the full conference fee.

Seminar attendees who need hotel accommodations should make their own reservations at one of the convenient hotels below, or use the Web links provided. Attendees are urged to select a hotel and book early. Both cities are extremely popular at this time of the year.

Hotels near the Reagan Building in Washington, DC:

  • JW Marriott
    1331 Pennsylvania Ave., Washington, DC 20004
    (202) 393-2000
  • Willard Intercontinental
    1401 Pennsylvania Ave., NW, Washington, DC 20004
    (202) 628-9100
  • Marriott Washington Metro Center
    775 12th St., NW, Washington, DC 20005
    (202) 737-2200

    For more information about Washington, DC and hotel accommodations go to: www.washington.org or http://hotel-guides.us

Hotels near the Gleacher Center in Chicago:

  • Embassy Suites Chicago Downtown Lakefront
    511 North Columbus Drive, Chicago, IL 60611
    (888) 903-8884
  • Hilton Suite Chicago/Magnificent Mile
    198 E. Delaware Place, Chicago, IL 60611
    (312) 664-1100
  • Chicago Marriott Downtown
    540 N. Michigan Ave., Chicago, IL 60611
    (312) 836-0100

For more information about Chicago and hotel accommodations go to: www.orbitz.com or http://hotel-guides.us

 

Designed For

Who Will Benefit from This Highly Practical One-Day Seminar?

Health plan CEOs, CFOs and other top business and financial managers; compliance officers; program managers; provider-relations managers and other managers with Part D responsibilities at:

  • Medicare Prescription Drug Plans
  • Medicare Advantage Plans
  • Pharmacy Benefit Companies
  • Pharmaceutical Companies
  • Law and Consulting Firms

 

Seminar Workbook and Companion CD

Seminar attendees will receive valuable print and electronic content to take home and share with their Part D management team, including:

 

For further information call 800-521-4323 or e-mail customerserv@aispub.com


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